Terms of service

Terms of Service | DUREXIS

Welcome to DUREXIS. These Terms of Service (“Terms”) govern your access to and use of our website www.durexis.com (the “Site”) and all purchases of products offered by us. By visiting our website or placing an order, you agree to be bound by the Terms outlined below. Please read them carefully before using our services.


1. Company Information

This website is operated by Dezhou Zhianxuan Trading Co., Ltd. (“DUREXIS,” “we,” “us,” “our”). Business details are provided at the end of this document.


2. Eligibility & Use of the Site

By using this Site, you confirm that:

  • You are at least the age of majority in your jurisdiction.

  • You have the legal capacity to enter binding agreements.

  • You will not use the Site or our products for illegal or unauthorized purposes.

  • You will not transmit viruses, malware, or harmful code.

  • You will not attempt to interfere with the security or functionality of the Site.

We reserve the right to deny service, terminate accounts, or cancel orders for any suspected fraudulent, abusive, or unlawful activity.


3. Product Information & Availability

We strive to ensure all product descriptions, photographs, pricing, and stock availability are accurate. However:

  • Minor variations in color, texture, or appearance may occur due to lighting, photography, or screen displays.

  • We reserve the right to correct errors, change product details, or cancel orders resulting from inaccurate information without prior notice.

  • Inventory availability may change at any time.


4. Pricing & Payment

  • All prices are listed in USD unless otherwise specified.

  • Prices may change at any time without notice.

  • Payment methods accepted may include credit/debit cards, PayPal, or other secure payment gateways presented at checkout.

  • You confirm that the payment method used is lawfully yours or you have authorization to use it.

All transactions are processed securely through trusted third-party payment platforms.


5. Order Acceptance & Cancellation

  • Order confirmation does not constitute final acceptance.

  • We reserve the right to refuse or cancel any order for reasons including inventory limitations, payment issues, system errors, or suspected fraud.

  • Orders may be canceled before shipment only.

  • Once an order has shipped, cancellations are not possible.


6. Shipping & Delivery

Shipping terms, rates, and estimated delivery timelines are outlined in our Shipping Policy.

  • Delivery timeframes are estimates and not guaranteed.

  • We are not responsible for carrier delays, customs processing, weather disruptions, or events beyond our control.

  • Risk of loss transfers to the customer upon delivery confirmation by the carrier.


7. Returns & Refunds

Return eligibility, conditions, and refund procedures are governed by our Return & Refund Policy, which must be reviewed prior to submitting any return request.


8. Intellectual Property

All website content, including but not limited to:

  • Logos, designs, text, product images, videos, graphics, layouts, trademarks, and software

are the exclusive property of DUREXIS or its licensors and are protected by international copyright and trademark laws.

You may not reproduce, modify, distribute, copy, or exploit any content without prior written permission.


9. User Content

If you submit any reviews, comments, or feedback:

  • You grant us a worldwide, royalty-free, perpetual right to use, reproduce, modify, publish, and distribute such content.

  • Submitted content must not infringe on the rights of others, violate laws, or include harmful or misleading material.

We reserve the right to remove any content deemed inappropriate.


10. Third-Party Services

We may use third-party providers for:

  • Payment processing

  • Shipping logistics

  • Analytics and marketing

Each provider has independent policies governing their services. We are not responsible for the actions or policies of any third parties used in connection with our store.


11. Limitation of Liability

To the fullest extent permitted by law:

  • DUREXIS shall not be liable for indirect, incidental, special, punitive, or consequential damages, including loss of profits or data.

  • Our total liability shall not exceed the purchase price paid for the product in dispute.


12. Disclaimer of Warranties

Our products and services are provided “AS IS” and “AS AVAILABLE.”

We do not warrant:

  • That the website will always operate without interruption or errors

  • That information on the Site will always be accurate or complete


13. Indemnification

You agree to indemnify and hold harmless DUREXIS and its affiliates from any claims, damages, losses, liabilities, or legal expenses arising from:

  • Your breach of these Terms

  • Your misuse of this Site or our products

  • Violations of applicable laws or third-party rights


14. Personal Data

Collection and use of personal information are governed by our Privacy Policy.


15. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the People’s Republic of China, without regard to conflict-of-law principles.


16. Dispute Resolution

Any disputes arising from these Terms shall be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to the courts having jurisdiction over the company’s registered business address.


17. Modifications to Terms

We reserve the right to update or revise these Terms at any time.

  • Updates will be posted on this page.

  • Continued use of our Site after updates constitutes agreement to the revised Terms.


18. Contact Us

For any questions regarding these Terms, please contact us:


Company Information

Company Name: Dezhou Zhianxuan Trading Co., Ltd.
Business Registration Number: 91371482MAK259XB7R

Business Address:
Room 4011, Comprehensive Building, Chengtou 70 New Materials Industrial Park,
East of Zhenxing Avenue and North of Fuhua Street,
Shizhong Subdistrict, Yucheng City,
Dezhou City, Shandong Province, China

Contact Person: Yan Shaojie