Privacy policy

Privacy Policy | DUREXIS

This Privacy Policy explains how DUREXIS (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from www.durexis.com (the “Site”). We are committed to safeguarding your privacy and ensuring that your personal data is handled responsibly and transparently.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services.

1.1 Information You Provide

When you interact with our website, we may collect personal information including but not limited to:

Full name
Billing and shipping addresses
Email address and telephone number
Payment information (processed securely through third-party providers)
Order history and transaction details
Communications with our customer service team

1.2 Automatically Collected Data

When you browse our website, we may automatically collect certain technical information, including:

IP address
Browser type and version
Device information
Pages visited and actions taken on the Site
Time and date of visits
Referring URLs

This data is used for analytics, system security, and service optimization purposes.

2. How We Use Your Information

We use the collected information to:

Process and fulfill your orders
Provide shipping and delivery services
Communicate with you regarding purchases, account updates, or customer support requests
Improve our website performance, functionality, and user experience
Send promotional emails or marketing communications (only if you opt in)
Detect fraud, enhance security, and comply with legal requirements

3. Sharing of Information

We do not sell or rent your personal information. We may share your data only with trusted partners that help operate our business, including:

Payment processors (e.g., PayPal, Stripe, or credit card gateways)
Shipping and logistics providers to deliver your products
Email marketing and analytics platforms
IT service providers that support website functionality

These partners are required to use your data solely for service-related purposes and maintain appropriate security standards.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance usability and personalize your browsing experience. Cookies help us:

Remember your preferences
Analyze website traffic patterns
Optimize marketing and advertising efforts

You can adjust cookie settings directly in your browser at any time. Disabling cookies may affect certain website functionalities.

5. Data Retention

We retain your personal information only as long as necessary to:

Fulfill orders and provide customer services
Comply with legal and accounting obligations
Resolve disputes and enforce agreements

After this retention period, your data will be securely deleted or anonymized.

6. Data Security

We implement reasonable technical and organizational safeguards to protect your personal data against:

Unauthorized access
Loss or misuse
Alteration or disclosure

While no website is 100% secure, we continuously review our security procedures to provide strong protection.

7. Your Privacy Rights

Depending on your location, you may have the right to:

Request access to your personal data
Correct inaccurate information
Request deletion of your information
Withdraw consent for marketing communications
Request data portability where legally applicable

To exercise any of these rights, please contact us at:

📧 zaxfashion@outlook.com

8. International Data Transfers

As we operate globally, your information may be transferred to and stored in countries other than your own. We ensure that all international data transfers comply with appropriate data protection standards and lawful safeguards.

9. Third-Party Links

Our Site may contain links to external websites. We are not responsible for their privacy practices or content. We recommend reviewing the privacy policies of any third-party sites you access.

10. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us so we can remove it promptly.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. All changes will be posted on this page along with an updated effective date. Continued use of the website indicates acceptance of those changes.

Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Website: www.durexis.com

Email: zaxfashion@outlook.com
Phone: +86 186 5812 4283